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San Bruno Responds

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San Bruno Responds

Welcome To San Bruno Responds! Here you can report issues, track their status and receive updates as the City reviews, addresses and completes the request.  

San Bruno Responds is an online reporting tool to submit service requests (illegal dumping, potholes, sidewalk issues, graffiti, tree concerns, etc.) via our mobile app or website directly to the City of San Bruno.

With San Bruno Responds, service requests are easily submitted by completing a short description of the request. A picture of the issue can be included in order to provide additional details. The mobile app will automatically know the issue location* and the chosen request type will ensure that the issue is sent to the appropriate department in the City. The submitter and subsequent followers will be able to track the request through to its resolution. All requests are sorted and assigned a priority by City staff, and will be processed accordingly.

Official City of San Bruno responses will be provided from a designated “Verified Official” representative.

Requests made through San Bruno Responds are considered non-emergency / non-hazardous in nature and will be responded to during normal business hours Mon-Fri (excluding holidays).

If this is an emergency, DIAL 9-1-1 - OR - (650) 877-8989 
or the Police non-emergency number (650) 616-7100.
  

Initial Launch on June 2, 2017

For the initial launch San Bruno Responds will have a core set of requests. In the months ahead we will add additional categories. We hope you find this reporting tool useful. We welcome your feedback and comments to make this a more effective service by emailing us at webmaster@sanbruno.ca.gov

*Please note that location services must be enabled on your device.

Submit a Service Request

Report issues on your Mobile Device
 
Download the San Bruno Responds App
for Android or Apple iOS below!