Combined FAQs

The San Bruno Senior Center is open Monday-Friday, 8:00 am to 4:00 pm. Our location and contact information are below

No. The San Bruno Senior Center Membership program is a voluntary program. It costs $15 for San Bruno residents and $20 for non-residents. The membership program has a benefit package that includes:
-Two free raffle tickets
-One complimentary party ticket (excluding the New Years’ or End of the summer parties)
-One complimentary beverage from the Coffee Bar
-Waive Senior Center League participation fees for Bocce, horseshoes, and Softball.
-Free use of the billiard tables
-The satisfaction of supporting your San Bruno Senior Center.
The supporter fee is a tax deductible donation and support the Referral, Transportation, and Lunch programs.

A monthly newsletter is released which includes class schedules, upcoming trips and programs, monthly menu, and contact information for Senior Center Staff. For $10 a year, you can have the monthly newsletter mailed to you or click below to be directed back to our Senior Center homepage for the Monthly Activities Calendar.

Senior Center Home

To enjoy a delicious and nutritious lunch, you must fill out an intake form. The suggested donation for people over 60 is $3.00. Any guest under 60 must pay a $5.50 lunch fee. You have the option of choosing from the daily scheduled meal or our well-stocked salad bar. The choice is yours! The daily menu is available as part of the monthly newsletter mailing or at the reception desk.

Contact Mary, Recreation Supervisor, at (650) 616-7152 or mtessier@sanbruno.ca.gov.

The San Bruno Senior Center bus is for San Bruno residents only. To participate, you must fill out an intake form. Your name and address will be placed on a pick-up list. To arrange a ride, you must call (650) 616-7150 the day before you would like a ride. Suggested donation for each ride is $1.00.

Thank you for your interest! There is a wide variety of volunteer opportunities. Volunteer applications are available online and at the reception desk. Once you apply, you will set up an appointment with the Volunteer Coordinator to determine your interests and see if your schedule is a good fit!

A list of all the available volunteer opportunities  and application forms can be found below.

Volunteer Opportunities

Volunteer Application

How do I rent the San Bruno Senior Center?
Call to make an appointment with the Coordinator at (650) 616-7155.
Once you submit your deposit and fill out a Facility Use Agreement, you will received a rental letter via email outlining the details and fees for your event. Due dates correspond with the date of your event, and are listed below.
Fees are as follows:

Call the Information & Referrals Coordinator at (650) 616-7155 or email lmadonich@sanbruno.ca.gov.

Contact Mary, Recreation Supervisor, at (650) 616-7152 or mtessier@sanbruno.ca.gov.

Almost every construction project requires a permit. A Building permit is required for:

1. Repairs, conversions, demolitions, changes in occupancy, additions and alterations.
2. Plumbing, electrical, mechanical, and structural changes. 
3. Smaller projects such as roofs, sewer lines, and water heaters. 
4. Tenant improvements in commercial buildings for any proposed alterations or additions to the interior elements of an existing space which includes building components, electrical, mechanical and plumbing fixtures and equipment.
5. Change in the permitted use ("Change in Use") or an increase in the permitted number of occupants ("Occupant Load") is proposed.
6. Permanent and temporary signs.

If you’re not sure whether you need a permit, contact the Building Division at (650) 616-7074. Building is only one of the departments and/or agencies that may be involved in the approval process. Depending on the scope of your project, you may need approvals from other departments and agencies.

To apply for a tenant improvement permit application, please visit our Community Development Department Customer Service Counter located at 567 El Camino Real.

After a Community Development Department Technician verifies that the application package is complete, and you pay the Plan Check Fees, a set of plans/documents will be forwarded to relevant departments for review; Building Safety, Planning, Public Services and Fire. Approval from all departments/divisions is required prior to permit issuance.

The plan check process is then tracked in our Automated Tracking System and the project is assigned a standard turn-around-time. The standard turn-around-time for an initial review is 10 calendar days. The standard turn-around-time for follow-up reviews (rechecks) is 5 calendar days.

1. Consult with a planner at the Community Development Counter to ensure that your proposed business is permitted at a particular location. Once you have determined that your business is permitted at a particular location you will need to obtain a business license form the City of San Bruno.
2. You must pay the fees and obtain permits and/or approvals from Planning, Building, Police and/or any other City department before your business can start. Your business must also comply with all federal, state, county and city laws, ordinances and regulations.
3. Your business location must be inspected by the necessary city departments before your license is issued and it is open to the general public. In certain circumstances, a prospective business location may not pass the initial inspection which could delay the issuance of your business license.

A business license is an annual tax for doing business within the incorporated area of the City of San Bruno. The San Bruno Municipal Code requires that you obtain a registration when you conduct any business activity within the City - even if your business is located OUTSIDE the city limits or you have a business registration from another city.

Building Division verifies conformance with applicable Disabled Access requirements related to existing buildings and tenant improvements in existing buildings. Per State law (California Building Standards Code - Title 24), existing buildings and facilities must comply when alterations, additions or repairs are to be made. Verification of compliance includes:

1. The area of remodel, alteration, addition or repair
2. A primary entrance to the building or facility; the path of travel to the area of remodel, alteration, addition or repair
3. Sanitary facilities serving the area of remodel, alteration, addition or repair
4. Drinking fountains serving the area of remodel, alteration, addition or repair
5. Public telephones serving the area of remodel, alteration, addition or repair
6. Accessible parking and path of travel to accessible entrances.

Small projects (2015 construction valuation up to $147,863) may qualify for an unreasonable hardship exception. See Application for Unreasonable Hardship Exception, Form. Granting an unreasonable hardship exception does not exempt all non-complying features. You still need to spend an amount equal to 20% of the project cost, and only that amount, on making some or all of the non-complying features comply. Existing non-complying features that will cost more than 20% of the project cost to make them comply, or will push the cumulative cost above the 20% limit, may qualify for an exemption. Your plans must show those accessibility features that will be brought to compliance and those existing non-complying features that may qualify for an exemption. For additional information or clarification contact our Chief Building Official at (650) 616-7020.

Yes. Permanent and temporary signs require review and approval prior to issuance of permits and installations. Check with the Planning Division before using or installing ANY type of sign, flag or banner, even balloons.

No. Your business location must be inspected by the necessary city departments before your license is issued and it is open to the general public. In certain circumstances, a prospective business location may not pass the initial inspection which could delay the issuance of your business license.

When a new business moves into an existing commercial or industrial tenant space, tenant improvements are the proposed interior alterations or additions (both structural and nonstructural). This applies to new buildings after completion of the shell construction or when an existing business changes or modifies its use and/or expands within an existing building.

A complete tenant improvement permit application package consist of the following:

1. A completed tenant improvement permit application.
2. Three copies of a Plot/Site Plan showing the general layout of the existing building site, location of the tenant improvement, address, and an accessible path of travel from accessible parking and public transportation to accessible entrance(s).
3. Three copies of construction plans and details, including but not limited to; floor plan, exiting plan, California accessibility requirements and details, CALGreen requirements, reflected ceiling plan, framing details, lighting plan, electrical/plumbing/mechanical plans, and other applicable detail sheets.
4. Two sets of Title 24 energy compliance documents when changes are proposed to the mechanical system, lighting or building envelope.
5. A completed Hazardous Materials Questionnaire (If you answer "Yes" to any of the items in Part II or III, you must obtain approval from the appropriate County office as listed under Part II or III of the Questionnaire.)
6. Food service requires County Health Department approval prior to issuance of the building permit.

• Apply at County Health Department for their plan review.
• Where oil separator/grease interceptors are required, obtain approval from the City's Public Services Department for type/size proposed.

After you obtain all the required approvals and pay the Permit Fee, the Community Development Department will issue you a building  permit. Now you can start construction. At certain stages of construction, your contractor must request a building inspection. See below for the typical sequence of required inspections for a Tenant Improvement:

1. Demolition
2. Installation of under slab/ ground plumbing and electrical.
3. Foundation placement of reinforcement steel (rebar)
4. Interior wall framing and rough electric, plumbing & mechanical.
5. T-Bar ceiling and rough trades (electrical, plumbing & mechanical).
6. Drywall nailing.
7. Utility Release of electrical and or gas service.
8. Final Inspection.
9. After all required inspections are approved and required approvals from other divisions and/or departments are obtained, our Building Inspector will notify the utility company to release the electric meter and a Certificate of Occupancy will be issued. The issuance of a Certificate of Occupancy authorizes you to occupy and use the facility based on the permitted use shown on the Certificate of Occupancy.

To schedule an inspection by a building inspector, please call the building inspection voicemail system at (650) 616-7076. Please do not contact the buildng inspector directly.

New businesses often require site inspections by multiple city departments. You will need to contact the different departments directly to schedule the appropriate inspections.

According to the San Bruno Municipal Code 3.08.020, it is unlawful for any person to commence, transact or carry on any business without first having procured a license from the City to do so.  Those with home occupation businesses, apartment owners (with three or more living units), persons with commercial property rentals, outside contractors working in town on a project are all required to obtain City licenses.  Contact the Finance Department Business Tax Clerk at (650) 616-7083 for more information

Contact the Planning Division (650) 616-7074 first to make sure that the business would meet zoning requirements.

Helpful Information For Bussinesses in San Bruno

Starting a Business in San Bruno

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San Bruno Cable is an all-digital cable system, with the ability to address devices to determine what services you’ve ordered.  Yes, you’ll either need one of our boxes, a TV with a cable card slot or a TIVO recorder with a cable card slot.   At this time there are very few TV’s with Cable Card slots, and TIVO has other limitations, so the most feasible option is to use a converter from San Bruno cable.

Digital converters rely on data streaming to the device.  When there is an interruption of signal, or low signal levels, the picture may “freeze” or “tile” momentarily.  If the signal is too low or is interrupted, the converter box will display “One Moment Please” while it waits for an adequate level of signal to return.  This may happen once in a while with a digital converter, but if this happens frequently, a weekday service call should be scheduled to address this issue.

Ensure that the proper input source is selected for your television configuration. (Often with menu/input/setup button)  Check that the digital converter power is on and the TV is on the correct input.  If using TV input, the TV must be on Channel 3.  If using video/audio cables, chose the input, on the TV, that they are connected to. For example, choose Video 1, Component 1 or AV 1 depending on where the cables are connected to in back of the TV.  Select HDMI if using an HDMI Cable. 

Check the mute and volume control on both the TV and Digital box using the remote. If one or the other device is muted, you will have no sound.  

All channels offered by San Bruno Cable are part of a package and authorization is needed to receive those channels.  To add packages to your service, simply call during business hours, to request the package.  There are neither contracts to sign nor any upgrade/ downgrade fees to pay video services.  Keep the package for a month and cancel anytime thereafter. If you believe you should be receiving these channels ask the customer service representative to refresh your account.

It is a public nuisance to maintain any building or structure in such a manner that creates conditions or defects that endanger the life, health, property or safety of the public or its occupants, including but not limited to:

• Unsafe structure
  
• Unpermitted construction
  
• Illegal basement/garage conversions
  
• Illegal dwlling units
  
• Illegal occupancy
  

The California Building Code sets forth the minimum health and safety requirements for the structural strength, means of egress, stability, access to persons with disabilities, sanitation, lighting and vetilation, and energy conservation of residential dwellings. The Housing Code applies to all aspects of construction, alteration, enlargement, replacement, repair, use and occupancy, maintenance, and demolition. Typical housing code violations include:

• Substandard housing
  
• Broken windows
  
• Substandard or deteriorated weather protection
  
• Hoarding
  
• Unsafe driveways or walkways
  

A violation of any of the mandatory requirements of the San Bruno Municipal Code or failing to comply with any requirement of the code. Many, but not all, code violations fall under nuisance, building and housing codes, and zoning sections. Other common Muncipal Code Violations include, but are not limite to:

• Permanent encroachment on a sidewalk
  
• Noise
  
• Tree ordinance
  
• Animal control
  

The Municipal Code defines public nuisances as "conditions and uses that are detrimental to the public health, safety and welfare, that promote blight, or which reduce property values in the city." The Code includes regulations to promote the maintenance of property and enhance the appearance, habitability or occupancy, and safety of all structures in the City.

Code Enforcement addresses issues related to:

• Housing and Building Code Enforcement
• Illegal Dumping
• Zoning Violation Enforcement
• Nuisances- Overgrown Weeds, Inoperative Vehicles, Lawn parking etc
• Illegal Sign Abatement

You may request Code Enforcement service if you suspect a code violation on private property. To file a complaint:

1. Fill out an Code Enforcement Complaint Form on the City's website; or
2. Call (650) 616-7074.

To report graffiti for removal on private property, you can either:

Call the Graffiti Hotline at (650) 616-7141. 

OR, fill out this online Graffiti Report Form

To report graffiti in the public right of way or on public facilities, please contact Public Services at (650) 616-7160.

To report graffiti on a State Highway, such as El Camino Real, Skyline Boulevard, or any freeway, please complete the California State Department of Transportation maintenance request form.

Almost every construction project requires a building permit, including the construction, repair, conversion, demolition, change in occupancy, addition and alteration of any building, structure, or facility. Construction work without a building permit is a violation of the Municipal Code. If you wish to report construction work without permits, please complete the online report form, which helps staff to efficiently resolve the issue and allow to keep you informed about the progress in resolving the issue.

Or, you may contact Code Enforcement staff at (650) 616-7074. Please have the following information available:

• Site address where the problem is occurring
  
• Description of the issue
  
• Your name and phone number
  

Your contact information is confidential and City Staff will not disclose your information if requested pursuant to a public records request. 

Typically, the swimming pool opens in the middle of June and closes at the end of September.

Inflatable jumpers are currently only allowed at Beckner Shelter at San Bruno City Park. The area must be reserved in order to obtain access to the power source. Other San Bruno City Parks and picnic areas do not have electricity to inflate a jumper. The noise from a generator is also too loud in a park setting. In addition, jumpers are not allowed due to the increased liability issues that may arise.

The San Bruno Park hours are from 5:00 am to 10:00 pm.

San Bruno City Park is located at 251 City Park Way. To find it on mapquest, use our intersection of Crystal Springs Avenue and Oak Avenue.

The Recreation Services Department office hours are 8:00 AM to 9:00 PM, Monday through Thursday, 8:00 AM to 5:00 PM on Fridays, and 9:00 AM to 1:00 PM on Saturdays. We are open during the lunch hour to accept registration and reservations.

Although youth sports’ sign-ups are held at the Recreation Center, the individual sports organizations actually process the registrations. The Recreation Services staff never takes registrations for non-departmental youth sports. Youth sports’ contact names and phone numbers can be found in the Recreation Services Department Quarterly Activity Guide.

Information about the current smoke alarm regulation can be found in the publication below.

Smoke Alarm Requirement IB September 2014.pdf

The San Bruno Fire Department does not have jurisdicion for enforcing spare the air days.  To report illegal burning on spare the air days, fill out the form at Bay Area Air Quality Managment District's website.

https://wscomplaint.baaqmd.gov/public/complaint_form.asp

To learn more about San Bruno Fire's CERT program and/or sign up for the next class, visit San Bruno Fire's CERT page

Yes, for information about scheduling an appointment visit the Child Car Seat installation information page.

Businesses requiring State mandated inspections are visited annually.

The fire department can arrange CPR, fire extinguisher use, and general safety training upon request.

Some training sessions have associated costs. Contact the fire department through the main business line for scheduling.

The business compliance process for a new business begins at San Bruno’s finance department, where a permit is issued requiring inspections from the fire department and building department. Scheduling of appointments for the fire department inspection should be coordinated by calling the fire department main business line, at 650-616-7096.

Once your business inspection is passed by the fire department, a building department inspection will be required. This appointment should be made after passing the fire department inspection. For your building department inspection, you should call 650-616-7074.

Plans should be submitted through San Bruno’s Community Development Department, at City Hall, 567 El Camino Real. Three sets of plans should be submitted for your permit request.

State Fire Marshal operational permits for temporary situations (tents, carnivals, temporary holiday businesses, etc.) are issued at the main fire station at 555 El Camino Real during business hours. Permits are assessed at $160.00 per permit.

Annually occurring operational fire permit fees are automatically assessed with your business license renewal.

Generally, the fire prevention division can accommodate your inspection request within two business days. Our office is not open on Fridays.

Common inspection violations include expired fire extinguishers, the use of extension cords in place of permanent wiring, fire sprinkler systems damaged or not being current with 5-year certification date, and excessive combustible storage in non-allowed locations, such as boiler and electrical rooms.

Before you test a fire sprinkler system or fire alarm system you must notify Fire Dispatch at 650-368-1421 to prevent the fire department from responding. Upon completion of the testing you must call Fire Dispatch to advise that the system is back in service.

San Bruno Fire Department does not service fire extinguishers. Please find a professional fire extinguisher service company to perform that task.

San Bruno uses Knox Box brand security key boxes exclusively. These boxes provide emergency key access to businesses, and may also contain information for firefighters regarding such issues as on-site chemical storage. The fire department has exclusive access to the boxes, and they are keyed specifically for our city, thus are very secure.

Knox Box orders are performed online, through the Knox Box web site at: http://www.knoxbox.com

Please contact the fire department at 650-616-7096 for proper box sizing and style prior to ordering.

The Community Development Department is located at 567 El Camino Real inside of City Hall. We are open from 8:00 am to 5:00 pm Monday through Friday including during lunch hours. During these hours we can answer questions, accept applications and plans checks for review, and accept re-submittals and revisions

For information on current jobs with the City of San Bruno, please visit our Current Job Openings page.  You may call Human Resources at (650) 616-7055, email us at hr@sanbruno.ca.gov, or visit the City of San Bruno Human Resources Department located at 567 El Camino Real. 

Yes. A formal City application is required to be completed. Resumes may be attached to a completed application.

The City of San Bruno only accepts applications for open jobs. A separate application is required for each job in which you have an interest.

It depends on the position. The job announcement will describe the application requirements. We often require a supplemental questionnaire be completed.

The Human Resources Department will send out the results within a week or two after the oral exam.

The City of San Bruno only accepts applications for positions that are currently open.  For a listing of our current job openings, click here.  To apply with paper application, visit or contact the Human Resources Department. The Human Resources Department will only accept applications received before the deadline, and for positions that the City is currently recruiting.

Please visit calopps.org for a listing of all open recruitments.

We use a cable modem to connect your computer to the Internet, so you're always on. It does not tie up your phone line, so you are free to talk and surf at the same time. Also provided are multiple e-mail accounts and personal Web space. 

Yes. You may keep your existing AOL e-mail address. You must contact AOL directly to sign up for this service. *America Online and AOL are federally registered trademarks of AOL Time Warner, Inc.. 

No. Although discounts may apply for customers who have both services, either can be ordered without the other. 

Yes. If you have both services, each will have a dedicated cable. 

San Bruno Cable Internet service delivers content directly to your personal computer via a cable connection and cable modem. DSL, or Digital Subscriber Line is a modem technology that transforms ordinary phone lines (also known as "twisted copper pairs") into high-speed digital lines for fast Internet access. You must have a DSL modem and live within a certain distance of your telephone company's central office to get a DSL Internet service. Dedicated but limited finite bandwidth to "Last Mile". Network media sharing occurs at the CO or CO Extension. Maximum available performance varies with location.. 

We have extremely high aggregate bandwidth to "Last Mile". Network media sharing occurs throughout cable system, but total available bandwidth per node can easily be increased over a factor of 10 by allocating free channel frequencies. Today, (Dec 2002) our busiest node peaks at about a half of a channel, and averaged under 25% during the last month. We have at least 15 additional channels available for Internet use if required. Theoretically, our HFC system could expand to serve a city with a population of 1 million at existing subscriber density, network usage, and protocol specs, without incurring any slowdowns due to shared bandwidth saturation on our cable plant. Or, if every San Bruno Cable TV customer were to purchase Internet service, we would be able to easily provide our current network performance and still have at least 10 spare channels left over for expansion. In other words, we cannot forsee normal operation of our cable network to approach a sustained saturation condition due to oversubscription.

The cable is run to a cable modem next to your computer. Then the cable modem is connected to your computer via a Network Interface Card (NIC) or Universal Serial Bus (USB) in your computer. It's as simple as that. You must have a NIC card installed prior to cable modem installation. 

Yes, for more information please review our section on Home Networking.

Try http://webmail.sanbrunocable.com/webmail/src/login.php for convenient web-based email access.

Come into the Library during open hours or apply online. A library card will be issued to any California resident upon presentation of a valid picture ID with a current address on it. If your ID does not have a current address on it, please bring in official mail, such as a utility bill or credit card bill, for address verification. The first library card is free! If you are under 18 years of age, you will need to bring in a parent or guardian to get a library card.

Get a Library Card

The total number of items on any one card at any given time is 50 items for all the libraries. Specific item limits and loan periods vary according to what you are checking out.

Fines are 25 cents per day for adult and young adult materials. It is 15 cents per day for children's materials.

You may pay your Library fines in person at the Library or online by logging onto your Library account.

We have opportunities for teens and adults at the San Bruno Library. Contact the Library at (650) 616-7078 or email sbpl@plsinfo.org for more information on volunteering.

If you are planning to construct a new building, alter an existing building or change the use of a business you may need a planning permit. Common projects that may require planning approval include:

• construct a new building
• increas the size or change the exterior appearance of your home or business
• construct tenant improvements
• install a sign
• install a new use or change an existing use

You should contact a city planner to determine what, if any, planning approvals may be necessary for your project. You can speak to a planner at the Planning and Building counter in City Hall or call (650) 616-7074 to make an appointment.

The specific zoning district for every property can be found on the San Bruno Zoning Map. Please contact the Planning Divison to confirm the zoning of your property at (650) 616-7074.

Starting a new business is an exciting yet complex venture. The City of San Bruno would like to assist you through this process. Each business need is different and not all processes will apply to everyone. Establishing the business may require a number of reviews, completed forms and approvals from not only the City, but from other governmental agencies including the County, State and Federal governments.

Please review the City's booklet, "Starting a Business in San Bruno" to help guide you throught the process. You and your business are important to us. If you have any questions, we encourage you to give us a call at (650) 616-7074.

A fence may be up to six feet in height in the back yard and side yard (to the rear of the required front yard) of any dwelling. An additional two feet of lattice may be placed on top of a fence or wall, so that the height does not exceed eight feet.

In the front yard of any dwelling, a fence may not exceed three feet in height.

A fence may not be installed within 25-feet of the street corner of a corner lot. The Community Development Director may allow allow such a fence if it would not create a solid visual barrier or safety hazard within the immediate area. In no case shall a fence, hedge, wall or screen exceed three feet in height when situated within twenty five feet of street corner or corner lot.

A Variance is a permit that allows a landowner to construct a building or open a business without having to comply with the standards required of other landowners in the same zone. In rare instances, the Planning Commission may find that because of special circumstances of the property, such as size, shape, topography, location, or surroundings, the strict application of the zoning ordinance will deprive the property owner of priveleges enjoyed by other properties in the vicintiy and under similar zone.

The classic example involves a residential lot that is identical in size and shape to surrounding lots, but suffers from the presence of a large, immovable boulder. In this case, a variance waiving ordinary setback requirements may permit the landowner to build a house. However, economic hardship cannot form the basis for a variance.

A second dwelling unit is a small but separate, complete housekeeping unit with kitchen, sleeping, and full bathroom facilities, which is part of, an extension to, or on the same lot as a single family detached residence. One second dwelling unit may be located on any buildable lot whose zoning permits residential units. Construction of a second dwelling unit requires approval of a second dwelling unit permit. Please consult with a planner to find out permitting procedures and the complete development standards related to second dwelling units. Below are some basic requirements for second units. 

1. May not have more than one bedroom.
2. May not be more than 640 square feet or less than 150 square feet.
3. May be located within the main stracture, but may not occupy more than 40% of total habitable area of the building.
4. May not be closer than six feet from main building on the same lot or adjacent lot if located in a separate structure.
5. Must provide one more off-street parking space than required for a single family dwelling. The parking space may be uncovered and located adjacent to the driveway for the primary residence or in the side yard as allowed by the zoning code. The parking space shall not be a tandem space.
6. The property owner must occupy either the main dwelling unit or second dwelling unit as his/her principal residence.

9-1-1 should be called anytime there is an immediate threat to peoples safety or property.  If you need to contact the Police Department for a 'cold' incident (something that is not happening currently), or any non-emergency situation, please use our non-emergency phone number: (650) 616-7100.  This keeps the 9-1-1 lines clear for those who find themselves in a true emergency situation.  If you are not sure if what you are calling for constitutes an emergency, please err on the cautious side and call 9-1-1.

The San Bruno Police Department continually accepts applications for Lateral and Pre-Trained Police Officers (Academy graduates).  We are also accepting applications, on a continuing basis, for Reserve Police Officer.  Candidates must have completed all modules of the Reserve Officer Training Program.  To access a list of current job openings at the Police Department, please visit our site at CalOpps.

The San Bruno Police Department provides free vehicle inspections for violations relating to registration and defective vehicle equipment.  Vehicle inspections can be requested at the front counter of the Police Department.

Fingerprinting services may be obtained by contacting the San Bruno Police Department Live Scan Unit at (650) 616-7100.   Fingerprinting is available only at selected times, and appointments are required.

The driver of a vehicle involved in a traffic accident should immediately stop as close to the accident scene as possible without causing a traffic hazard.  If there are injuries, the police department should be notified immediately by calling 9-1-1.  If there are no injuries, the involved parties should exchange information including names, addresses, phone numbers, drivers license numbers, vehicle license numbers and insurance policy numbers.

The driver of any vehicle involved in an accident resulting in any injury, death, or property damage in excess of $750 must report the accident to the Department of Motor Vehicles within ten days by completing a DMV SR-1 form.  This form is available from the Department of Motor Vehicles and most insurance companies, or by clicking below.

Report of Traffic Accident Occurring in California

Parking tickets may be paid or contested by going online or mailing payments to:

Office of Parking Violations
City of San Bruno
P.O. Box 9003
Redwood City, CA 94065-9003
(800) 352-7567

Please be sure to include your name, address, citation number and vehicle license plate number when making payment.

If you are an adult and have received a traffic citation and need information, you should call the Traffic Court at (650) 363-4300.  If you are a juvenile and have received a traffic citation, you should call the Juvenile Traffic Court at (650) 312-5383.

In the wrong hands, prescription medications can have fatal consequences. If they are not disposed of properly, they can contaminate the wastewater system.  The San Bruno Police Department is one of several law enforcement agencies in the County to house a drop off container for this pilot program. Residents can bring their unused medication and place the items into the marked receptacle located in the Police Department lobby.  The lobby is open 24 hours a day, 7 days a week. Please do not dispose needles or syringes in the receptacle.

Police reports may only be released to authorized parties and according to state law. Reports involving certain types of crime (i.e.; juvenile cases and some sex related crimes) cannot be released to anyone except district attorneys or law enforcement agencies.   A report release form, available at the San Bruno Police Department or by following the link below, must be completed and signed by the requesting party and submitted at the Police Department front counter.  There is a $7.50 fee for any copied police report.

For more information, or to inquire about the status of your report, or to determine if a report can be released to you, please contact the Records Division at (650) 616-7100 

Request for Report Release

The City's Traffic Engineeer is available to consider traffic suggestions by phone at (650) 616-7065 or by letter addressed to:  City of San Bruno, Traffic Engineer, 567 El Camino Real, San Bruno, CA  94066.

Depending upon the nature of your suggestion, it may first need to be reviewed by the Traffic Safety and Parking Committee (TSPC) prior to implementation.  This is a standing Committee of citizens appointed by the City Council, that meets on the first Wednesday of every month at 6:30 p.m. in the Sister City Conference Room at City Hall.  Public participation and discussion of traffic issues is encouraged as part of the TSPC meeting.  A regular agenda is typically prepared three weeks in advance of the meeting, and only items on the agenda may be considered for action.  For this reason, it is best to forward traffic suggestions directly to the Traffic Engineer as outlined above.  Suggestions should include the problem, a recommendation solution and your contact information, including your name, address and telephone number.

A common belief is that posting a speed limit will influence drivers to drive at that speed. The facts indicate otherwise. Research conducted in many parts of this country over a span of several decades has shown that drivers are influenced more by the appearance of the highway itself and the prevailing traffic conditions than by the posted speed limit. California's Basic Speed Law requires that:"No person shall drive a vehicle upon a highway at a speed greater than is responsible or prudent having due regard for weather, visibility, the traffic on, and the surface and width of the highway, and in no event at a speed which endangers the safety of persons or property."

Under California law, the maximum speed limit for any passenger vehicle is now 65 miles per hour. All other speed limits are called prima facie limits, which "on the face of it" are safe and prudent under normal conditions. Certain prima facie limits are established by law and include the 25 MPH limit in business and residential districts, the 15 MPH limit in alleys, at blind intersections and blind railroad crossings and a part-time 25 MPH limit in school zones when children are going to and from school. These speeds are not always posted but all California motorists are required to know these 10, 20, and 30 mile per hour speed laws.

Intermediate speed limits between 25 and 55 miles per hour may be established by local authorities on the basis of traffic engineering surveys. These surveys include an analysis of roadway conditions, accident records, and the prevailing speed, or 85th percentile, of prudent drivers. If speed limit signs are posted for a lower limit than is considered reasonable, many drivers will simply ignore the signs. At the same time, other drivers will stay within the posted limits. This generally increases the conflicts between faster and slower drivers, reduces the gaps in traffic through which crossings could be made safely and increases the difficulty for pedestrians to judge the speed, of approaching vehicles. Studies have shown that where uniformity of speed is not maintained, accidents generally increase. 

The entire City is a C Zone (no floods). No A or B Zones.
Community Panel No.: 060326B
Dated: 3-30-81

If you need a letter for your insurance company, call Administration & Engineering (650) 616-7065.

Traffic signals don't always prevent accidents. They are not always an asset to traffic control. In some instances, total accidents and severe injuries increased after signals were installed. Usually, in such instances, right angle collisions were reduced by the traffic signals, but the total number of collisions, especially the rear-end type, increased.

There are times when the installation of signals results in an increase in the number of pedestrian accidents. Many pedestrians feel secure with a painted crosswalk and a red light between them and an approaching vehicle. The motorist, on the other hand, is not always so quick to recognize these "barriers."

When can a traffic signal be an asset instead of a liability to safety? In order to answer this, traffic engineers have to ask and answer a series of questions:

Are there so many cars on both streets that a traffic signal is necessary to clear up the confusion or relieve the congestion?

Is the traffic on the main street so heavy that drivers on the side street have difficulty crossing?

Would the total delay to drivers be improved by a traffic signal, or is a four-way stop an acceptable alternative?

Are there so many pedestrians trying to cross a busy main street that confusing, congested or hazardous conditions result?

Are signals at this location going to help drivers maintain a uniform pace along the route without unnecessary stopping?

For additional questions about traffic signals or other traffic-calming measures, please contact Engineering at (650) 616-7065.

Basic responsibility for sidewalk repair rests with the adjacent property owner. However, there are some instances—such as when a City tree or utility line caused damage to a sidewalk—that the City would make the repairs. For more information, contact Engineering at (650) 616-7065.

View the Street Sweeping Schedule

An encroachment permit is needed anytime you wish to perform any work or store any item in the public right-of-way. This is the area outside your property that generally includes the sidewalk, curb and gutter, planting strip, driveway cut to your property and the street. An encroachment permit is not only the mechanism by which you gain permission to do work in the right-of-way, but it also assures that your work will be inspected to established standards and, upon acceptance, protects you from potential liability that may otherwise come about by substandard or unauthorized work.

For more information about the encroachment permit and general requirements, click here.

If you notice a water main break, please call (650) 616-7160 IMMEDIATELY.  Do not use the 'Contact Us' or Customer Request Portal.

The City maintains everything up to and including the water meter, therefore, we must have free access. It is illegal to obstruct City access with landscaping, fences, planters, parked vehicles, and the like. It is illegal to enter the City's water meter box for any reason. The property owner must provide a separate shut-off valve between the City meter and the building being serviced. The property owner is responsible for all maintenance within the property.

The control of speeding in residential neighborhoods, while maintaining acceptably safe roadway conditions, is a widespread concern which requires a persistent law enforcement effort. The inability of posted speed limit signs to curb the intentional violator, leads to frequent demands for installation of "speed bumps" in public streets and alleys. However, actual tests of various experimental designs have demonstrated the physical inability of a speed bump to control all types of light weight and heavyweight vehicles successfully. In fact, a soft sprung sedan is encouraged to increase speed for a better ride, while some vehicles may lose control, particularly on a curve.

California courts have held public agencies liable for personal injuries resulting from faulty designs.  Increased hazards to the unwary, challenges to the daredevil, disruption of movement to both emergency and service vehicles, and undesirable increases in noise, have caused speed bumps to be officially rejected as a standard traffic control device on public streets and alleys. Speed bumps and other traffic control measures are evaluated on a case by case basis.

Bikeways have raised a lot of interest in the past few years. Some cities have built separate off-road bike paths. Many more have painted bike lanes on streets. Others have installed green "Bike Route" signs promoting designated bikeways.

Unfortunately, the cost of both building and maintaining bikeways can be a deterrent. Initial cost can range from a few thousand dollars to paint a lane to a small fortune to build a separate path, including special bridges where needed. The City of San Bruno has established a Bicycle and Pedestrian Committee to tackle some of these issues and has also commenced the development of a Walk n' Bike Plan.  For more information, please visit the Community Development Department page.

The posting of generalized warning signs with "SLOW," "CHILDREN AT PLAY," or other similar messages is an often heard neighborhood request.  Parental concern for the safety of children in the street near home is often the prompt for these requests, but this widespread public faith in traffic signs is misguided.  The times in which such a sign is applicable are infrequent to the point where such signs are ignored by regular drivers.  Worse yet, these signs often create a false sense of security for children and parents.

Although some other states have posted such signs widely in residential areas, no factual evidence has been presented to document their success in reducing pedestrian accidents, operating speeds or legal liability.  Studies have shown that many types of signs attempting to warn of normal conditions in residential areas have failed to achieve the desired safety benefits.  If signs falsely encourage parents and children to believe they have an added degree of protection, a great disservice results.

Because of these serious considerations, California does not recognize, and Federal Standards discourage, use of "Children at Play" signs. Children should be encouraged not to play in the street.  Warning signs to the contrary have long been rejected since they are a direct and open suggestion that this behavior is acceptable.

A stop sign is one of our most valuable and effective traffic control devices when used at the right place and under the right conditions. It is intended to help drivers and pedestrians negotiate an intersection by assigning the right-of-way.

Most drivers are reasonable and prudent in following posted traffic regulations; however, when an unreasonable restriction is imposed by placement of an unwarranted stop sign, it may result in flagrant violations. In such cases, the stop sign can create a false sense of security to a pedestrian and an attitude of contempt by a motorist. These two attitudes can and often do conflict with tragic results.

Where stop signs are installed for speed control, there is a high incidence of intentional violation. In those locations where vehicles do stop, the speed reduction is effective only in the immediate vicinity of the stop sign, and frequently speeds are actually higher between intersections. For these reasons, a stop sign should not be used as a speed control device.

Well-developed, nationally recognized guidelines help to indicate when such controls become necessary. These guidelines take into consideration the volume of traffic, sight distance, accident history, and the frequency of other existing stop controls. 

You can download the transportation permit application here.  Fax the completed form to (650) 794-1443. 

Recology San Bruno is the exclusive franchised debris box hauler for San Bruno and you must use them if you are interested in any type of debris box. View their website for addtional information. If you plan on renting a storage bin, POD, or similar container and temporarily storing it on the street in front of your home while you fill it, you will need an encroachment permit.

Sandbags can be obtained from the Fire Department at 555 El Camino Real.  For information or availability, please call (650) 616-7096.

You may report a streetlight outage by using the Streetlight Reporting Form or by calling our Corporation Yard at (650) 616-7160.  Please be as specific as possible in the information you provide (e.g., exact location, pole number if available and problem condition--off, on and off, day burner, etc.)

You can use the Reporting Form or call our Corporation Yard at (650) 616-7160. For potholes, sidewalks, and road signs, we're interested in precise location and brief description (potholes-size and depth; sidewalks-tripping hazard, size of lift, street tree involvement; road signs-pole down, sign damaged, graffiti, sign turned, etc.).

Please call (650) 616-7160 IMMEDIATELY if your sewer is backed up. Click here for more information on backups and preventative measures.

The Recreation Services Department office hours are 8:00 AM to 9:00 PM, Monday through Thursday, 8:00 AM to 5:00 PM on Fridays, and 9:00 AM to 1:00 PM on Saturdays. We are open during the lunch hour to accept registration and reservations. 

Although youth sports’ sign-ups are held at the Recreation Center, the individual sports organizations actually process the registrations. The Recreation Services staff never takes registrations for non-departmental youth sports. Youth sports’ contact names and phone numbers can be found in the Recreation Services Department Quarterly Activity Guide.

Inflatable jumpers are currently only allowed at Beckner Shelter at San Bruno City Park. The area must be reserved in order to obtain access to the power source. Other San Bruno City Parks and picnic areas do not have electricity to inflate a jumper. The noise from a generator is also too loud in a park setting. In addition, jumpers are not allowed due to the increased liability issues that may arise.

The San Bruno Park hours are from 5:00 am to 10:00 pm.

Alcohol is allowed in the park only in rented picnic areas with an alcohol permit (purchased through the Recreation Center). Alcohol is not allowed at any of the sports fields.

Typically, the swimming pool opens in the middle of June and closes at the end of September.

San Bruno City Park is located at 251 City Park Way. You may also use the cross streets of Crystal Springs Avenue and Oak Avenue.

• Use arrow key to highlight the lock and press Select/OK.
• Create 4 digit pin using number keys.
• Options available for blocking out titles, programming or channels.
  (Remember your PIN. PIN's cam only be cleared by account holder)

(To use numeric keypad on remote to change channels without pressing enter)

• Use remote and press menu.
• Use arrow key to highlight the House and press Select/OK.
• Scroll down to Setup and press Select/OK.
• Highlight Guide Setup and press Select/OK.
• Change "No Auto Tune" to "Auto Tune"
• Exit

• Use remote and press menu.
• Use arrow key to highlight the House and press Select/OK.
• Scroll down to Setup and press Select/OK.
• Highlight Cable BoxSetup and press Select/OK.
• Change Font LED Display to Current Time.
• Exit

San Bruno Cable is an all-digital cable system, with the ability to address devices to determine what services you’ve ordered. Yes, you’ll either need one of our boxes, a TV with a cable card slot or a TIVO recorder with a cable card slot. At this time there are very few TV’s with Cable Card slots, and TIVO has other limitations, so the most feasible option is to use a converter from San Bruno cable.

Digital converters rely on data streaming to the device. When there is an interruption of signal, or low signal levels, the picture may “freeze” or “tile” momentarily. If the signal is too low or is interrupted, the converter box will display “One Moment Please” while it waits for an adequate level of signal to return. This may happen once in a while with a digital converter, but if this happens frequently, a weekday service call should be scheduled to address this issue.

Ensure that the proper input source is selected for your television configuration. (Often with menu/input/setup button) Check that the digital converter power is on and the TV is on the correct input. If using TV input, the TV must be on Channel 3. If using video/audio cables, chose the input, on the TV, that they are connected to. For example, choose Video 1, Component 1 or AV 1 depending on where the cables are connected to in back of the TV. Select HDMI if using an HDMI Cable.

Check the mute and volume control on both the TV and Digital box using the remote. If one or the other device is muted, you will have no sound.

All channels offered by San Bruno Cable are part of a package and authorization is needed to receive those channels. To add packages to your service, simply call during business hours, to request the package. There are neither contracts to sign nor any upgrade/ downgrade fees to pay video services. Keep the package for a month and cancel anytime thereafter. If you believe you should be receiving these channels ask the customer service representative to refresh your account.

A permit is needed:

1. When pruning a tree and removing up to one-quarter of the crown or existing foliage of the tree, or up to one-quarter of the root system.

2. When removing a tree.

To report a Tree related issue, please fill out this online form or contact the Parks Division at (650) 616-7187

City trees, including street trees, are pruned every four years by the City.

Pruning areas have been established so that approximately one-quarter of the trees are pruned each winter. If you are concerned about the health of your tree, please fill out the online request form and the City arborist will come out and take a look at it.

To report a Tree related issue, please fill out this online form or contact the Parks Division at (650) 616-7187

A TV network doesn't necessarily own all the rights to all the programs they transmit. A network may have the right to transmit a movie, but only to TV sets, and not on WatchTVEverywhere. It all depends on the network.

Each TV network makes their own decision about what to offer on WatchTVEverywhere. For example, the live feed of CNN is available, but the live feed of TBS is not. Instead, TBS offers full episodes of their popular programs.

WTVE works anywhere you can receive an Internet signal: in your house, at work, at the mall, at a hotel, the airport, a vacation home- anywhere! Wired connections and in-home WiFi will provide the best overall quality. The quality of WatchTVEverywhere service while traveling (airports, stores, etc) will vary with the signal strength and bandwidth of the Internet connection you use. Be extra careful when traveling, especially outside the U.S. Data roaming charges may apply, and they can be very expensive.

It's FREE. There's no extra charge to use it.

It includes live TV. Hulu and Netflix only offer previously recorded shows.

It has full episodes of current shows. For instance, episodes of The Closer and Leverage on TNT are available within days of their premier.

Nothing! At this time, there's no extract cost for WatchTVEverywhere, so feel free to explore. There is nothing on the site that will result in an extra cost to you (except overage charges from your cellular carrier, if applicable). As long as you can receive the TV Network in your "regular" cable channel lineup, you may view that network's TV Everywhere content, if available.

WatchTVEverywhere is a service that allows cable TV subscribers to view TV programs on devices other than a TV set. This can include a PC, a laptop, tablet or smartphone.

You can watch any WatchTVEverywhere program as long as it's on a network you subscribe to in your cable TV package. For example, you must subscribe to HBO through your cable company in order to watch HBO's WatchTVEverywhere programs.

To use WatchTVEverywhere, you must first complete a one-time registration. To get started, visit www.watchtveverywhere.com, select your cable service provider from the drop-down menu, and click "submit." Make sure you have your last invoice handy - you'll need your account number, and the correct spelling of the last name on the account. Click "Register" to start the registration process.

Visit www.watchtveverywhere.com. Click "Log In," and enter your username and password. Click on the TV Network you want to watch, and you'll see a list of available programs.

Yes! We're working with many different programming providers to expand the number of networks, and the number of shows available on WatchTVEverywhere. Registered users are presented with the complete list of all the networks available to them. When new networks are added, you will see them in your menu of available programs when you log in.

Nearly all WTVE programs are available on all devices (PC, laptop, tablet, smartphone). Some networks may not have made all their programs available on all devices.

There's no limit to the number of devices you can use, however TV networks may limit the number you can use at the same time. Remember, it's important to keep your username and password confidential. Use of your credentials by others will result in the loss of your WTVE privileges.

It might. Check your data plan before you use WatchTVEveryhwere on a smart phone or wireless network. WTVE programs transmit a lot of data. This can be expensive if you have a limited data plan. We have no way to know when you have exceeded your data plan's limits. You are responsible for all charges billed to you by your mobile carrier.

The wastewater rates are calculated based on the average water usage between November and April. These months are used because residents generally water their lawns the least during these winter months. The average water usage between November and April is then used as the basis for wastewater charge from July through June of the following year.

Current rates for water and wastewater.

You may also contact the Finance Department for more information at (650) 616-7086.

You can contact Utility Billing of the Finance Department for any questions or concerns you may have:

Utility Billing
570 Linden Ave
San Bruno, CA 94066

P: (650) 616-7086
F: (650) 876-0256

Garbage collection is provided by Recology San Bruno. The City provides billing services on behalf of the Recology San Bruno. For detailed information regarding garbage and recycling collection, collection dates, or scheduling extra service, please contact the Recology San Bruno at (650) 583-8536.

To report a water or wastewater leak or emergency, please contact the Corporation Yard at (650) 616-7160.

Utility services may be disconnected if you fail to pay past due charges on your utility statement. A reconnect service fee of $90 (before 2:00 pm) or $150 (after 2:00 pm) will be imposed to restore service. Any unauthorized attempt to establish service will result in a meter-tampering fine of $500.

For more information, please contact the Finance Department at (650) 616-7086.

The Utility Billing office is located in San Bruno City Hall.

567 El Camino Real
San Bruno, CA  94066

Directions

The quantity charge of wastewater is based on metered water use. For all residential accounts, the quantity charge is based on the average metered water use consumed through two billing periods during the winter months (November through April). The sewer usage average is changed annually based on the winter months average and are effective for all utility bills generated after July 1.

For more information, please contact the Finance Department at (650) 616-7086.

PG&E payments are not accepted by the City of San Bruno. To find a local office, please contact PG&E directly at (800) 743-5000.

Currently, we are accepting applications in person or via fax. You may print out the utility service application, fill it out, and fax it to (650) 876-0256. Or you can bring it to the Customer Service desk during our regular business hours of 8:00 am to 5:00pm from Monday through Friday. An initial service fee of $90, $50 of which is refundable, will be charged to new customers.

For more information, please contact the Finance Department at (650) 616-7086.

We are on a 5-year rate plan, and in the 5th year of rate increases.

Tiers 1, 2, and 3 are the different rates charged for the amount of metered water consumed (measured by units). For all single family residential accounts, units 1 through 10 are billed at a lower rate to encourage water conservation and to minimize the rate increase impact to low water consumption customers. Units 11 through 20 are billed at a higher rate in Tier 2. Units above 21 are billed at the highest rate in Tier 3. All other accounts (apartments, multi-units and commercial accounts) are billed at a flat rate per unit consumed.

Current rates for water and wastewater.

For more information, please contact the Finance Department at (650) 616-7086.

All water customers are billed a monthly service fee depending on the size of the water meter installed at the service location and a per unit charge for water consumed.

You can find all rates in the Water and Wastewater Notice.

For more information, please contact the Finance Department at (650) 616-7086.