Utility Billing

Utility Workers Cleaning Fire HydrantWelcome to the City of San Bruno Utility Billing. San Bruno understands that utility services are a vital part of our daily lives. To ensure San Bruno residents and businesses have water to use and wastewater collected, the San Bruno Public Works Department repairs, replaces and maintains current water and sewer pipelines and mains.

Changes in your Utility Bill

Solid Waste Service Charges

Pursuant to the Agreement, beginning July 1, 2023, Recology San Bruno will take over customer billing and collection of payments. Direct billing of solid waste services by Recology will streamline customer service for residents and businesses. Currently, customers must now contact the City for billing questions and Recology for operational issues such as missed pickups and service changes. Under the new service model, Recology will be the sole point of contact for all questions related to a customer’s bill and services. 
For questions regarding garbage service or to change garbage service, please contact Recology San Bruno at 650-583-8536.

Sewer Service Charges

The City of San Bruno is currently in the process of transitioning sewer service charges from the San Bruno utility bill to the San Mateo County property tax bill. Click here to learn more.

Find My Water Usage

San Bruno water customers can now access their water usage online! You can set up alerts and keep track of your hourly, daily, and monthly water usage!

Pay Your Utility Bill

Residents can pay utility bills using Online Bill Pay or our Pay-By-Phone at 855-748-3086. There is no charge for this service and it's convenient.

If you choose to mail your utility payment, please note our payment address:
PO Box 848091
Los Angeles CA 90084-8091